At Next Generation Mortgages, we put our name to our service, and we pride ourselves on our client stories and helping them to achieve their goals – whether this be to start or expand a business, to buy a first home, upgrade to a dream home, buy an investment or holiday home or finance a new motor vehicle. Our team approach means you don’t just have one broker assisting with the scenario, you have the input of multiple professionals working towards your best financial finance solution.
Buying any significant asset can be very stressful, and our job is to take away the work and the stress associated with this. Having an experienced team that have settled collectively thousands of loans, means you are in the best hands possible to provide you with personalised, accurate and timely service. We are not a “one man band” reliant on a key person to get your loan assessed, lodged and settled. Your journey will have multiple people assisting you, so if someone is away on holiday or sick, there is no interruption to your service levels.
Mortgage brokers are aligned with one aggregator. Each aggregator has a different panel of lenders that are accessible to use for that broker. This is of course much better than going direct to a bank where you only have one line of products available. But it isn’t quite enough. After being a broker with multiple aggregators over the years, it became apparent to Andrew our founder, that even having a wide lender panel isn’t enough – you need to be able to access the lenders of all aggregation groups to provide a fully functioning service and the best solution to your client.
A quick example of this is teachers and nurses. There are specific lenders that will provide a 90% loan to teachers and nurses without charging mortgage insurance, which is often thousands or tens of thousands of dollars. A broker who is with an aggregator that does not have these lenders on their panel cannot get accredited to write the loans of these specific lenders, so in the best interests of the client, they should refer this out to a broker that does have it on their panel. This is exactly what we do at Next Generation Mortgages .The broker who is best placed to write that loan is assigned the client at or after the initial joint meeting, where the client is effectively “triaged” by Andrew Melling.
We conduct ongoing reviews of your lending arrangements to ensure that your loan continues to be competitive and appropriate for you over time. We will contact you if we become aware of a more competitive or suitable product, and use cutting edge technology to assist with this. This could be for example a great offer in the market (low rate or cash back) or simply that we note that you have built up significant equity in the property and want to know if you are interested in exploring further opportunities. We do not forget about you at settlement, and are not just focused on total settlement numbers, which the mortgage broking industry is focused on. Again, this focus on “servicing” comes from Andrew’s history as a financial planner where he would conduct annual reviews as a minimum, and assist clients as their growing needs and circumstances changed over time. It could be that you need to free up some cash flow whilst things are tight, or conversely, grow your equity when your income position justifies it. We work with your accountant, lawyer/conveyancer or financial planner to optimise your position every step of the way.
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