Our Process

OUR PROCESS

A step-by-step approach, guiding you seamlessly from initial discussion to post-settlement support. We’re committed to ensuring a smooth, transparent experience at every stage of your financial journey.

Step: 1

INITIAL DISCUSSION

Initiate contact through various channels (typically phone or email) to determine what you are seeking.

Step: 2

ZOOM Scenario Exploration

Conduct a Zoom meeting to understand fully your goals, needs, objectives and financial situation.

Step: 3

RECOMMENDATION

Analyze and identify suitable lenders and strategies that align with your requirements and send you a written advice document with our recommendation and any comparisons.

Step: 4

DOCUMENTATION

Gather and prepare all necessary documents required for the loan application, including financial statements, business plans, and legal documents.

Step: 5

APPLICATION SUBMISSION

We will submit the completed loan application and supporting documents to the chosen lender.

Step: 6

APPLICATION FOLLOW UP

We maintain regular communication with the lender to monitor the status of the application and address any queries or requirements promptly.

Step: 7

SETTLEMENT

Prepare for the settlement process by coordinating with all parties involved and ensuring all conditions are met. Follow up on any outstanding items up to settlement.

Step: 8

POST SETTLEMENT

We will provide continued support after settlement, including repricing your loans over time and determining if your loan continues to be appropriate for you.

Next Generation Mortgages

5.0

Based on 17 reviews

review us on

chris neiberding

23:22 27 Mar 25

NGM we easy to deal with and fast to respond to emails and phone calls. We had a complicated refinance and split mortgage to set up but NGM handled it all so what felt like a complicated process at the beginning was really very easy in the end. I would recommend NGM to anyone looking for an experienced Mortage broker.

Michelle Beecher

06:45 26 Mar 25

Andrew and Daniela were amazing. I got my initial home loan with Andrew in 2018 and just recently re-financed down to an amazing rate. They're really easy to talk to and no question is a bother. Finance is always a stressful matter, but this team made it so simple and straightforward. Highly recommend this team.

Nic Daws

00:31 08 Mar 25

Daniella from Next Generation Mortgages managed the smooth transition for refinancing of our new home last year. She was able to negotiate an extremely competitive interest rate and kept us informed of progress throughout the settlement process. Would highly recommend Next Generation Mortgages to any prospective clients.

Zac McMinn

05:02 05 Mar 25

Our experience was incredibly smooth from start to finish. Andrew & the team truly cared about our needs, provided great advice and made the process stress-free. Highly recommend Next Generation Mortgages.

Keegan Coetzee

04:34 05 Apr 24

Andrew & the team from NGM were amazing in helping us refinance our home, always available to answer any questions and went above and beyond when there was a hurdle from the banks side! Would recommend if anyone is looking to enter the market or just have a chat to review their best options!

Catherine Wells

23:50 25 Jan 24

Thank you to Andrew, Sean and the team at NGM for making the process of purchasing my first property independently a smooth one!

sam baldock

11:02 24 Apr 23

Adam and his team at next gen are absolute legends. For all the work they put in they probably deserve 6 stars. If you are looking for a Mortage broker then stop scrolling and give these guys a call.

Bastien Gonzalez

10:52 02 May 22

My wife and I can’t express how happy we are to have dealt with Next Generation Mortgages.A close friend of ours, who had just purchased her property thanks to Andrew’s assistance, recommended us to look into our options and contact him. We are so grateful we did!Andrew and Daniela helped us navigate the whole process, understand our options and there was no question that was left unanswered. When it came to get the process started, they were always available and everything was dealt in an efficient and professional manner.We have now just moved into our first home when, a few months back, it was just a pipe dream.Needless to say I cannot recommend NGM enough, it’s been an absolute pleasure working with them.

Sophia Davey

06:42 24 Feb 22

I highly recommend NextGen Mortgages. From the moment I met the team, they went over and above every expectation. Meticulous on the details and accomodating when ever I felt nervous about buying my property. I felt utterly supported and assisted in every step of my decision making and I now am a proud home owner! Very happy. Special thanks to Andrew and Daniela for holding my hand every step of the way. Thank you team!

Kate Stewart

11:52 30 Jun 21

When I first met Andy (Andrew) I was renting and looking for a home, had no idea how much I could borrow and no idea about the process. Over a Zoom meeting Andy went through my options with me and it didn’t take long before I was pre-approved for finance and had signed a contract to buy my first home!The lender that we went with had a very low rate of (under 2% p.a), which was awesome, but unfortunately they weren’t the best lender to deal with up to settlement. Thanks to Andy though, he made the whole process a lot easier for me, and made everything much less stressful than it could have been. The communication he had between all parties was fantastic and smoothed out any issues that we faced along the road. Definitely couldn’t have done it without him.Would highly recommend Andy to any first home buyer who feels they may need guidance and things explained along the way like I did. Thanks so much Andy and Daniela.

Andy Prentice

01:01 15 Jan 20

I can't thank the team at Next Generation Mortgages enough for their amazing work in helping me with my mortgage!I thought that owning a small business would make it a lot more challenging to get approved for a mortgage. NGM knew exactly what lenders to consider and which to avoid and I couldn't believe what an amazing interest rate and quick approval they were able to achieve for me.The process was excellent from start to finish. Andy and Daniela were great to deal with and with Andy also being a financial planner, he provided me with some other great info and options moving forward. I can't recommend Next Generation Mortgages enough if you're looking for a mortgage broker in Melbourne.

Our Process

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